Address: Brīvības gatve 369 k-2, Rīga, LV-1024
"BF-ESSE", Ltd. (hereinafter - the Manager), on the website www.bfesse.lv (hereinafter - the Website) processes personal data obtained from the data subject - the user of the Website (hereinafter - the User).
The Controller takes care of the User's privacy and protection of personal data, respects the User's right to the lawfulness of personal data processing in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data free movement (Regulation) and other applicable privacy and data processing legislation.
The controller reserves the right to change these terms at any time. The visitor of the Website is obliged to independently check the content of the Website to get acquainted with the changes in the rules.
2. Identity and contact details of the controller
The manager is "BF-ESSE", Ltd.
Address: Brīvības gatve 369 k-2, Rīga, LV-1024
Website - www.bfesse.lv
Phone: +371 67 323 499
3. The purposes of the processing of personal data as well as the legal basis for the processing
If a User submits his or her personal data to the Manager by telephone, using the Website's contact forms, e-mail or other mail, we store and use this information to fulfill or enter into an appropriate service agreement, including for customer identification; preparation and conclusion of the contract; for the provision of services (fulfillment of contractual obligations); customer service; examination and processing of objections; to increase customer loyalty; administration of payments and settlements; debt recovery and recovery; to prove the facts, maintain the website and improve its operation; business planning and analytics; planning and accounting. We will also process this data for the provision of information to public administration institutions and subjects of operational activities in the cases and to the extent specified in external regulatory enactments.
The legal bases of data processing are for concluding and fulfilling the contract, fulfilling regulatory enactments, in accordance with the consent of the Customer - data subject, our legal (legitimate) interests (for example, verifying the Customer's identity before concluding the contract; efficiency of delivery, etc.
4. Categories of personal data
Categories of personal data - name, surname, personal identification number, e-mail or postal address, IP address, telephone number, content of the message or letter, etc.
5. Categories of recipients of personal data
The data shall be disclosed to those employees of the Controller who need them for the performance of their direct duties in order to perform or conclude a contract for the provision of the relevant services.
In obtaining and using personal data, we partially use the services of external service providers who strictly follow our instructions in accordance with the contract and which we control before using the service and continue to do so.
6. Categories of data subjects
Categories of data subjects - Existing, past and potential customers of the Controller, as well as other persons who express a wish to contact the Controller.
7. Data transfer outside Latvia
The received data is not planned outside Latvia, the European Union or the European Economic Area, nor will it be transferred to any international organization. However, due to the fact that the Site is affiliated with Google and Facebook services, the Controller cannot guarantee that these companies will not transfer the data outside the European Union or the European Economic Area.
8. Duration of data storage
We process and store the User's personal data while one of the parties has a legal obligation to store the data.
Once these circumstances have ceased, and unless otherwise stated in the data protection guidelines, we will delete the personal data no later than three months after the original reason for retention no longer applies, unless we have a legal obligation to retain the data. (for example, but not limited to, accounting or litigation purposes).
9. Access to personal data of the data subject
The data subject shall have the right to access the personal data of the data subject within one month of the submission of the relevant request.
The User may submit a request for the exercise of his / her rights in writing in person, at the legal address of the Manager (by presenting an identity document), by post, or by e-mail, signing with a secure electronic signature;
Upon receipt of the User's request for the exercise of his / her rights, the Manager shall verify the User's identity, evaluate the request and execute it in accordance with regulatory enactments.
The User has the right to receive the information specified in regulatory enactments in connection with the processing of his / her data, the right to request access to his / her personal data, as well as request the Controller to supplement, correct or delete them, restrict processing or object to (conclusion or performance of contracts).
The data subject is not entitled to receive information if the disclosure of such information is prohibited by law in the field of national security, national defense, public security, criminal law, as well as for the purpose of ensuring public financial interests in tax matters or supervision and macroeconomic analysis of financial market participants.
10. Cookie processing
The Site collects data about visitors to the Site, enabling the Webmaster to evaluate how useful the Site is and how it can be improved.
The Manager is constantly improving the Site to improve its use, so the Manager needs to know what information is important to visitors to the Site, how often they visit the Site, what devices and browsers they use, what region they come from, and what content they like to read.
The Manager uses Google Analytics, which allows the Manager to analyze how visitors use the Site. You can learn more about how the basics of Google Analytics work on the Google website at https://support.google.com/analytics/answer/1012034?hl=en&ref_topic=6157800 . The Controller uses the collected data for its own legal interests in order to improve the understanding of the needs of the visitors of the Website and to improve the availability of the information published by the Controller. The visitor can stop collecting data from Google Analytics at any time, as described here: https://tools.google.com/dlpage/gaoptout/ .
The server hosting the Website can record requests sent by the visitor (device used, browser, IP address, date and time of access). The data referred to in this paragraph is used for technical purposes: to ensure the proper functioning and security of the Site and to investigate possible security incidents. The collection of the data referred to in this paragraph is based on the controller's legal interest in ensuring the technical availability and integrity of the Website.
Cookies are small files that the browser stores on the visitor's computer in the amount specified in the browser's computer settings each time a visitor visits the Website. Individual cookies are used to select and tailor the information and advertisements offered to the visitor based on the content the visitor has viewed in the past, thus making the use of the Site simple, convenient and personalized for visitors. More information about cookies and how to delete and manage them can be found at www.aboutcookies.org .
The visitor can control and / or delete cookies of their choice. More information about this process is available at www.aboutcookies.org. The visitor can delete all the cookies on his computer, and most browsers can be set to block the insertion of cookies on his computer. The visitor can opt out of cookies in the browser menu or https://tools.google.com/dlpage/gaoptout . In order to make the necessary settings, the visitor needs to read the rules of their browser. If you block cookies, the visitor will have to manually adjust the settings each time they visit the Website, and some services and features may not work.
Statistics on visitors to the Site may be accessed only by those employees of the Manager who are responsible for analyzing such data.
Unless otherwise stated, cookies are stored until the action for which they were collected is performed, and then they are deleted.
In the event that the Manager's Website has a forum or comment option, in that case, the IP address as well as the data provided by the visitor will be stored on the Website. Cookies containing this data can be stored for one year for your convenience (so that you do not have to overwrite it again).
11. Third Party Websites
We may work with third parties who are authorized to place third-party cookies on our sites or our services, apps and handlers with your consent. These providers allow us to provide you with a better, faster and more secure website experience. Please note that third-party cookies are subject to the privacy policies of third parties, so we do not accept any responsibility for these privacy policies.
12. Right to lodge a complaint with the supervisory authority
The data subject has the right to submit a complaint to the supervisory authority (Data State Inspectorate). Documents are accepted by the Data State Inspectorate by post, electronic mail (documents signed with a secure electronic signature), as well as they can be left at 11/13 Blaumaņa Street, Riga, 1st floor mailbox. The Data State Inspectorate accepts e-mails received at the e-mail address email@example.com .